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A conference for civil service innovators from the UK and overseas, held in the heart of London’s Whitehall

Event timings

Thursday, 28 February 2019
8:30 – 9:00 Registration & coffee
9:00 – 9:30 Welcome address
9:30 – 10:00 The Future Citizen
10:00 – 11:00 Innovation in Policy Development
11:00 – 11:20 Coffee break
11:20 – 11:45 Plenary
11:45 – 12:45  Breakout session:
Innovation in Procurement
11:45 – 12:45  Breakout session:
Innovation in Processes Automation
12:45 – 13:45 Lunch and Networking
13:45 – 14:45 Innovation in the Use of Data
15:05 – 16:05  Breakout session:
Innovation in the Workspace
15:05 – 16:05  Breakout session:
Innovation in Fraud, Error and Debt
16:05 – 17:05 Innovation in Service Design and Delivery
17:05 – 17:15 Chair’s Summary
17:15 – 18:15 Networking reception

Event venue

Central Hall
United Kingdom

Set on Parliament Square directly opposite the Palace of Westminster, Central Hall has hosted many historic events over the years. The Suffragettes, campaigning for the vote for women, met here in 1914; Mahatma Gandhi spoke in the Lecture Hall in 1932; General de Gaulle founded the Free French here in the early 1940’s; and Central Hall was the venue for the first General Assembly of the newly-formed United Nations in 1946.

How to get there


Nearest underground stations are:

  • Westminster (Circle and District, Jubilee lines) – 3 minute walk
  • James’ Park (Circle and District lines) – 3 minute walk
  • Victoria Station (rail services plus Victoria, Circle and District lines) – 13 minute walk

Visit the Transport for London site for additional help planning your journey on the London Underground network.


Central Hall is served by several bus routes, many of which pass directly outside the building:

  • Buses 11, 24, 148 and 211 pass the entrance
  • Buses 3, 12, 53, 53X, 87, 88, 109, 159 and 453 stop nearby


Central Hall Westminster has no onsite parking. However there are payable spaces adjacent to the building on Tothill Street and Mathew Parker Street. In addition, there are public car parks available on the following streets:

  • Abington Street
  • Horseferry Road
  • Rochester Row
  • Semley Place

More information regarding parking and rates within the City of Westminster can be found here:



London is served by multiple airports, including:

  • Heathrow
  • Gatwick
  • City Airport
  • Stanstead
  • Luton

If travelling from Gatwick, the Gatwick Express rail service runs direct to Victoria station, from which it’s just two stops eastbound on the District and Circle lines to Westminster tube station.

If travelling from Heathrow, the Heathrow Express rail service runs into Paddington station. From here, travel three stops eastbound on the Bakerloo line to Baker Street station, then change to Jubilee line and ride three stops southbound to Westminster tube. For a longer journey without changes, you can instead travel nine stops southbound/anticlockwise on the Circle line to Westminster tube.