Innovation 2020 will feature speakers from the worlds of government and business, both in the UK and overseas
Sir John Manzoni
Chief Executive of the Civil Service and Permanent Secretary for the Cabinet Office, United Kingdom
As Chief Executive of the Civil Service, Sir John Manzoni leads the reform programme across government, working with permanent secretaries to transform public services and the way government works. Sir John’s work focuses on skills, property, shared services, government processes and digital technologies.
As Permanent Secretary of the Cabinet Office, John is responsible for leadership and governance. The Permanent Secretary is also the Cabinet Office’s Accounting Officer, responsible for the financial propriety of the department.
Sir John has more than 30 years’ experience in the private sector. Before joining government, he was President and Chief Executive Officer of Canadian oil and gas company Talisman Energy Inc. Prior to that he was at BP, where he held senior strategic and operational leadership roles at global, regional and local level. Between 2002 and 2007 he was BP’s Chief Executive, Refining and Marketing, spanning six different businesses across more than 100 countries; and he was a member of the BP plc main board from 2003 to 2007.
CEO, Digital Israel National Bureau, Ministry of Social Equality, Israel
Ms. Shai-Lee Spigelman is the CEO of the Digital Israel Bureau of the Ministry of Social Equality.
Ms. Spigelman leads the National Digital strategy and its implementation across different ministries, including Education, Health, Economic, Welfare and Local Government.
Ms. Spigelman has vast experience in the high-tech industry and served as Director of Marketing and Corporate Responsibility at Microsoft Israel R&D Center. During her work she was responsible for working with the Israeli startup community where she co-developed Microsoft’s first accelerator in the world. She also served as Director Regulatory and Corporate Affairs at Microsoft Israel, managing CSR and government affairs.
In the past Ms. Spigelman was a Business Consultant at Shaldor a leading management consulting firm.
Ms. Spigelman holds an MA in Public Policy from Kennedy School of Government, Harvard University and a BA in Law from Tel-Aviv University.
In 2013 Shai-Lee was elected as Council Member of the Savyon Municipality.
Deputy Secretary-General for Tax and Customs Policy, Ministry of Finance, Estonia
Dmitri Jegorov has served as Deputy Secretary-General for Tax and Customs Policy at Estonia’s Ministry of Finance since August 2014. Prior to that appointment, he underwent doctoral studies at the Norwegian School of Economics (NHH) in 2014, having held a research post at the Strategy and Management Department.
From 2008-10 he was Deputy Director-General for core processes at the Estonian Tax and Customs Board, having held the post of Deputy Director-General for services from 2006-08. And from 2001 to 2006 he worked at the Tax and Customs Board, first as Head of the Direct Taxes Division (2001-04) and then as Head of the Tax Department.
Before entering government, Dmitri was a corporate finance consultant at KPMG Estonia AS from 2000-01. He speaks Estonian, English, Russian and Norwegian.
Director General of International Government Service, United Kingdom
Kevin became Director General of GDS in August 2016. He is also Head of Function for Digital, Data and Technology across government, and a member of the Cabinet Office’s Executive Committee. He spent his early career in programming and IT consultancy, before becoming Global Head of Online for Vodafone Group then Business Transformation Group Director General at the Department for Work and Pensions (DWP).
Principle and Head of Division; Digital policy; EU and international, Digital society; management digitization and information technology, Federal Ministry of the Interior, Germany
Eileen is a trained lawyer. She holds an LL.M in EU law from the Europa-Institut of Saarland University. After working in academics, she began her career with the Federal Ministry of Interior in 2008, dealing with administrative reform and e-government projects. From 2012 to 2014, she was seconded to the Federal Chancellery, where she was in charge of better regulation policy on EU and International level. After returning to the Ministry of Interior, she worked in strategy and policy planning, digital and cyber policy matters and was personal adviser to State Secretary Dr. Markus Kerber. Her current focus areas include data ethics, digital autonomy, algorithm regulation and open data.
Chief Executive, Ministry of Business, Innovation and Employment, New Zealand
Carolyn Tremain has over 30 years’ experience leading large, complex service delivery organisations, and substantial change management programmes.
She is currently the Chief Executive of the Ministry of Business, Innovation & Employment (MBIE). The Ministry’s purpose is to ‘Grow New Zealand for all’, with its role to create better outcomes for all New Zealanders, particularly by supporting business growth.
In addition to her MBIE responsibilities, Carolyn is Chair of the Public Sector Auckland Career Board, and is a member of the Victoria University of Wellington Business School Advisory Board.
Prior to joining MBIE, Carolyn held the roles of Chief Executive and Comptroller at the NZ Customs Service; and Deputy Commissioner Service Delivery and Deputy Commissioner People, Capabilities, and Governance at Inland Revenue – where she was responsible for frontline service delivery functions and the integration of new government programmes.
Earlier in her career, Carolyn worked for Air New Zealand where she was head of the Human Resources and Organisational Change for the Air New Zealand Group.
Carolyn holds a Bachelor of Arts from Victoria University, Wellington.
Chief Executive, Infrastructure and Projects Authority, United Kingdom
Nick Smallwood is the Chief Executive Officer of the Infrastructure and Projects Authority and Head of Government’s Project Delivery Function.
Nick is the former Vice President for Projects Engineering and Chief Projects Engineer at Shell. He joins the IPA with 37 years’ experience of managing complex project portfolios and having developed Shell’s Global Project Academy. At Shell, Nick was accountable for managing how projects were delivered and a variety of significant improvement programmes.
Nick is also a trustee of the board of the Association for Project Management (APM) until November 2019, where he contributes to the overall development of the UK’s project management profession.
GPS Global TAS Leader, EY
Biography available soon.
GPS Global Advisory Leader, EY
Biography available soon.
UK&I PAS Leader, EY
Biography available soon.
Director, NS&I Government Payments
Dax Harkins is the Director of NS&I Government Payment Services (NS&I GPS) and a member of NS&I’s Board since 2014.
He is responsible for the overall strategy and commercial success of NS&I GPS, strengthening existing client relationships, and delivering innovative banking and payment services to UK government departments. Highlights of Dax’s leadership include the delivery of the award-winning Help to Save scheme for HM Revenue & Customs and the innovative Childcare Choices scheme for government.
He has over 20 years experience in retail financial services and over 15 years experience as a civil servant. A joint honours degree graduate of the University of Manchester Institute of Science and Technology Dax is an accredited Chartered Director from the Institute of Directors (IOD).
Permanent Secretary, Department for Education, United Kingdom
Jonathan became the Permanent Secretary for the Department for Education in May 2016. Before joining the Civil Service in 2001, Jonathan was a local authority Deputy Chief Executive and Director of Education.
The Permanent Secretary is a member of the Department for Education Board and attends the Performance, Management and Audit and Risk Committees. The Permanent Secretary is:
Head of the Department, ensuring the effective day-to-day running of the department, providing strong leadership and working with the board to manage the department’s external reputation.
Chief Policy Adviser to the Secretary of State and the ministerial team, supporting them to develop and achieve their priorities.
Principal Accounting Officer, responsible and accountable to Parliament for the stewardship of the department’s budget, and ensuring value for money.
Director General of the Government Digital Service, United Kingdom
Alison is Director General of the Government Digital Service. Prior to that she was Director of EU Exit and Transformation at the Government Digital Service (GDS). She began her Civil Service career in 1987. She has worked across a range of departments including the Ministry of Defence, HM Treasury, Cabinet Office, Home Office and the Department for Culture, Media and Sport. Her career has seen her enjoy a varied and interesting range of roles, including: spending 5 years in Saudi Arabia with a UK defence programme; leading the independent review of Royal Family and ministerial air travel; and being responsible for gambling and the National Lottery. Outside government, Alison has experience as Head of Operations for an IT engineering business and on secondment to the third sector as Director of Programmes for a multi-faith research body supporting counter-radicalisation. Following a period as Director of Transformation at the Department for the Environment, Food and Rural Affairs, Alison joined GDS in 2017.
Director of Openness, Data and Digital and Director for Wales, Food Standards Agency, United Kingdom
Julie Pierce has been Director of Openness, Data and Digital since 2015. The post was established to drive for the use of modern digital approaches and technologies, taking an open approach, within the agency but also across the food system. Exploitation of Data and Digital is driving change within the Agency, as well as within the global food system, as half our food is imported. Whether food safety or crime, and the FSA as the regulator must play a key role. We are working with industry and regulators globally in exploring technologies such as blockchain, AI, big data, IoT, or APIs to integrate a disparate industry together.
Julie is a member of the FSA Executive, and also has oversight responsibility for the FSA operation in Wales.
Previously Julie was the CIO at Defra. She spent much of her earlier career in the private sector implementing change programmes as a partner at PricewaterhouseCoopers in financial services, pharmaceuticals, defence as well as central government, both in the UK and mainland Europe.
Global Vice Chair – Industry, EY
Biography available soon.
Global Government and Public Sector Leader, EY
Biography available soon.
Deputy Director, Cabinet Office Internal Communications and Civil Service Communications, United Kingdom
Paul is a highly skilled communications professional with over 30 years’ internal communications, engagement, and change communications experience, both in the public and private sectors. He also has extensive experience in leading and managing high-performing internal and change communications teams, both in the UK and internationally.
Paul’s current role is Deputy Director, Head of Cabinet Office Internal Communications and Civil Service Communications. He is responsible for corporate Civil Service-wide messaging to an audience of over 440,000 civil servants in the UK and for promoting the purpose and objectives of the Cabinet Office. Working closely with the Chief Executive of the Civil Service, Ministers and the Cabinet Secretary, the role includes oversight of communications and campaigns across a range of Cabinet Office and Civil Service channels.
Paul has previously held senior communications roles at M&S, The Atomic Weapons Establishment (AWE), Central Office of Information (COI) and BT.
Director of Communications, Office of Rail & Road (ORR), Head of Government Internal Communications Profession, United Kingdom
Russell has been a communications practitioner for over 30 years, and a Senior Civil Servant with the UK Government since 2006.
He is Director of Communications at the UK Office of Rail and Road (ORR), the government department responsible for regulating Britain’s railways and major roads, and head of the UK Government internal communications profession. He is a board director of the voluntary “Engage for Success” movement for the advancement of employee engagement; sponsor director for the Government Communication Service (GCS) Fast Stream; and assurance director for the current GCS Improvement Programme, GCS2020.
Russell’s previous positions include Group Director of Communications at the UK Government Department for Business; Head of Change and Internal Communications at Her Majesty’s Revenue and Customs (HMRC);
Head of Internal Communications at the BBC; and Director of Communications at Royal Mail in London.
Russell has been a visiting Fellow at CASS Business School in the City of London, and is a Past International Chair of the International Association of Business Communicators (IABC).
He is a Fellow of the UK Chartered Institute of Marketing, a Fellow of the UK Chartered Institute of Public Relations, and a Fellow of the Royal Society of Arts, Manufactures and Commerce.
Deputy Director General, Directorate General for Information Technology, Federal Ministry of Finance, Germany
Hans-Jörg Schäper joined the Federal Ministry of Finance in 1991. He spent his early years at the ministry as Counsellor to three successive Parliamentary Secretary of States between 1992 and 1999 and later spent six years heading up the Budget, Organisation and Controlling division of the Federal Chancellery before becoming Deputy Director General, Directorate 6, in 2011. He moved back to the Ministry of Finance as Head of Directorate, HR, Budget and Organisation in 2015, and took up his current role in 2019.
Schäper specialises in budget and financial planning, public investments, HR, IT and data security and is a member of numerous working groups and committees: the Management and Control in Public Institutions working group; the Member Organisation Committee of the Federal Government; the Member Group of Experts of the Innovative Administration Federal Government Programme; and the Inter-ministerial Committee on Modernising Budgetary Law.
He is a lecturer at the Federal Academy of Public Administration and an honorary judge in the jurisdictional district of Berlin.
President of Shared Services, Canada
Mr. Paul Glover was appointed to the role of President Shared Services Canada effective January 7, 2019. Shared Services Canada is responsible for delivering digital services to Government of Canada organizations. He also serves as the Deputy Minister Champion for Brock University.
He served as the President of the Canadian Food Inspection Agency (CFIA) from October 2016 to January 2019. CFIA is responsible for all plant and animal health and food safety.
Paul served as the Associate Deputy Minister of Health Canada from July 2013 onwards.
Prior to his appointment as Associate Deputy Minister of Health Canada, Paul was Assistant Deputy Minister of the Health Products and Food Branch (HPFB). HPFB takes an integrated approach to managing the health-related risks and benefits of health products and food through the regulatory system. Paul also served as the ADM Champion for the Community of Federal Regulators.
Paul was the Assistant Deputy Minister of the Healthy Environments and Consumer Safety Branch at Health Canada from September 2008 to January 2011. Previous to that, he was in the Privy Council Office’s Operations Branch, where he worked on a wide range of social policy issues. He began his career at Health Canada in 1986, in the informatics area. Paul then moved on to health systems management and assumed progressively more responsible jobs, eventually leading, as Director General, a number of business units, including First Nations and Inuit Health Programs, the Non-Insured Health Benefits Program, and the Safe Environments Program.
Over the years Paul has served on numerous governing bodies, including the Board of Directors of the Queensway Carleton Hospital, the Mental Health Commission of Canada, Canada Health Infoway, the Advisory Board for the Canadian Institutes of Health Research, and the Queen’s University Board of Directors for the Centre for Water and the Environment. He has been a member of the National Academies of Science in the U.S.A. and the International Joint Commission.
Paul earned his Master in Business Administration from Queen’s University.
Chief Scientific Adviser at the Ministry of Housing, Communities and Local Government (MHCLG), United Kingdom
Biography available soon.
Executive Director, United States Digital Service Health and Human Services Department, USA
Biography available soon.
Assistant Secretary to the Cabinet, Privy Council Office (Impact and Innovation Unit), Canada
Rodney Ghali is the Assistant Secretary to the Cabinet of the Impact and Innovation Unit at the Privy Council Office, Government of Canada. He is responsible for leading the exploration and execution of new and innovative policy and programmatic approaches, focused on improving impact, accountability and value for Canadians.
Prior to his current role, Rodney was Director General of the Centre for Chronic Disease Prevention, Public Health Agency of Canada, where he was responsible for overseeing the Federal Government’s policy and programs in the areas of healthy living and chronic disease prevention. Previously, Rodney spent a number of years at Health Canada in various positions such as Senior Advisor to the Deputy Minister and Director of Strategic Policy. He has worked on numerous legislative/regulatory initiatives and health-related issues including: food and consumer product safety, reproductive technologies, aboriginal health, blood safety and mental health.
Rodney holds a Master of Science (neurobiology) from McGill University and a Honours Bachelor of Science (genetics) from the University of Western Ontario.
Head of Grants Transformation Programme, Cabinet Office, United Kingdom
Ivana is the Head of the Grants Transformation Programme at the Cabinet Office. The Programme aims to maximise the impact and effectiveness of grants administration, whilst reducing exposure to high levels of risk.
With over 20 years’ experience and a passion for technology, Ivana is leading several initiatives to democratise technology, bringing consistent technical and business insight to grant makers. Focusing on user led design and harnessing data and analytics, these initiatives are empowering the Civil Service, supporting better decision making, reducing fraud and error, and driving improved value for money.
Throughout her career she has held a number of strategic, operational and policy roles, and has improved quality, efficiency and safety of public services by delivering innovative system-based solutions and process improvements. She has enabled over £1bn of operational efficiencies by re-engineering and reducing ICT costs across UK Government; supported 360 local authorities to successfully undergo the biggest change in electoral registration in 100 years; and developed a sustainable cultural change programme to build a Civil Service that is fit for the 21st century.
Head of Public Sector, EMEA, Google Cloud
Mark joined Google Cloud in 2018 bringing 30+ years experience in the technology industry from across the Public Sector, Defence and Healthcare markets. Google Cloud provides an extensive portfolio of infrastructure, data management, analytics and artificial intelligence capabilities to enterprise customers, as well as G-Suite & Chrome.
Prior to this role he was the UK Country General Manager for InterSystems, focused on Electronic Health Record and Interoperability solutions for the NHS.
He spent almost 20 years at IBM, where he was latterly their VP Public Sector, Europe. Prior to this, he led the UK’s Government and Defence businesses over 10 years, and was a member of the IBM UK leadership team.
Mark began his career in the 1980’s as a Software Engineer designing and delivering complex real-time systems integration projects for the aerospace industry. He was one of the original start-up members of AeroSystems International; a joint venture between Sema Group and Westland Helicopters working to deliver airborne software systems.
Mark is a Chartered Engineer, and has a degree in Electronic Engineering as well as an MBA. He has had assignments in Italy and also Washington D.C. Mark has an interest in architecture and has built two houses for his family. When not ferrying his competitive kids to either swimming or equestrian events he can be found on the south coast sailing his boat.
Deputy Commissioner, Revenue Agency, Canada
Biography available soon.