Tuesday 19 March
All times quoted are Greenwich Mean Time (GMT).
How can AI improve public services safely at speed?
The session addresses both the challenges and prospects of using AI responsibly and effectively to improve public services.
Session attendees will:
- Learn from experts in AI and public sector delivery who will share insights on using AI to enhance the efficiency, effectiveness and accessibility of services.
- Explore opportunities for automating processes, refining decision-making and providing personalised services to citizens – while upholding standards in data protection, privacy and ethical governance.
- Engage in a vital discussion on strategies for deploying these technologies in a manner that places at the forefront the safety and trust of the citizens we serve.
Don’t miss this opportunity to learn, exchange views and contribute to defining the future of public service delivery in the digital age.
Main conference event content and exhibition will be taking place. Please do see our main-stage agenda here.
Can sustainability drive progress to a future-ready government workforce?
As the public sector grapples with rapid societal changes, technological advancements and evolving citizen expectations, how can workforce transformation become a strategic lever for sustainability and future readiness?
Join us for an interactive workshop on people sustainability, where we use design thinking approaches to explore ways to create a more resilient and engaged public sector workforce. We’ll explore case studies showing successful workforce transformations that have prioritized reskilling and upskilling, diversity and inclusion, technology and flexibility.
How can a focus on sustainability help to build more transformative workforces and help make the public sector an attractive place to work? How do we capture and realize the opportunities for workforce transformation while being under pressure from several global megatrends?
Whether you’re a human resources professional, a manager, or a leader looking to navigate workforce transformation, this session is designed to equip you with insights, inspiration and practical ideas you can start implementing right away.