Innovation 2019 will address the shared challenges and new opportunities facing civil servants in the fields of policy making, procurement, data, automation, working practices and service delivery
08:30 – 09:00
Tea, coffee, refreshments, networking
09:00 – 09:30
Chair and Headline Knowledge Partner welcome address
09:30 – 10:00
The Future Citizen
EY will lead a discussion on the ‘future citizen’. Much consideration is given to how government may look in the future. But how will changing patterns of work, leisure and lifestyle affect what people want and need from government? EY has studied how people’s lives may change over the coming years, and this session will consider the potential implications for government.
No one can predict the future. But if you can imagine it, you can prepare for it.
George Atalla, EY Global Government and Public Sector Leader
Headline Knowledge Partner
10:00 – 11:00
Innovation in Policy Development
In our ever more globalised, complex and interlinked societies, it’s increasingly difficult to develop policies that will win public approval, dovetail with other policies and services, and deliver ministers’ goals. But whilst emerging technologies and cultural changes contribute to the challenges facing civil servants, they can also provide the tools with which to address them.
Social media offers new ways to test policies and consult with interest groups. Agile project management techniques improve our ability to hone and develop ideas. Emerging professional ‘functions’ enable civil servants to collaborate across organisational boundaries and build technical skills. Specialist central teams help ensure that concepts are robust and support implementation. Digital technologies and online communities offer new interfaces with service users.
This session will examine how civil servants are finding innovative ways to develop and deliver policy, exploring case studies and debating the constraints and opportunities around policy making in the contemporary world.
Andrea Siodmok, Deputy Director, Policy Lab, UK
Matthew Mendelsohn, Deputy Secretary to the Cabinet for Results and Delivery, Canada
Paul Maltby, Chief Digital Officer, Ministry of Housing, Communities & Local Government, UK
Andrea Schneider, Head of Directorate Innovation and Policy Planning, Federal Chancellery, Germany
Matthew Vickerstaff, Interim Chief Executive, Infrastructure and Projects Authority, UK
11:00 – 11:20