Home » 2024 20 March On Demand

On Demand

Welcome to Innovation 2024.
Watch on-demand below.

In addition to our core agenda, please do see our list of other content that took place at Innovation 2024 here.

Wednesday 20 March

All times quoted are Greenwich Mean Time (GMT).

08:30-09:00

Registration

09:00-09:10

Keynote: Accepting and embracing risk in government

Location: Innovate Stage

Sarah Munby, Permanent Secretary, Department for Science, Innovation & Technology, United Kingdom

09:10-09:15

Welcome address

Location: Innovate Stage

Rohan Malik, EY UK&I Managing Partner, Government and Infrastructure

09:15-09:45

Fireside chat: Innovative leadership – insights for directors-general and directors on how to foster an innovative culture

Location: Innovate Stage

Rich Corbridge, Chief Digital Information Officer and Director General, Department for Work and Pensions, United Kingdom

Laura Gilbert, Chief Analyst, Director of Data Science, 10 Downing Street, United Kingdom

09:45-10:00

Changeover

10:00-10:50

Relocation, relocation: how moving civil service jobs out of London and the southeast can drive regional rebalancing

Location: Innovate Stage

Theme: Innovation in relocation

The government has committed to moving 22,000 civil service jobs out from London by 2030. This session will look at the progress that has been made so far, and the possible benefits for policy and service delivery in spreading government’s geographic footprint.

Speakers:

Mark Chivers, Government Chief Property Officer and Director General, Government Property, Cabinet Office, United Kingdom

Corin Robertson, Director General, Finance and Corporate Foreign, Commonwealth & Development Office, United Kingdom

Beth Russell, Second Permanent Secretary and Head of Darlington Economic Campus, HM Treasury, United Kingdom

Dean Smith, Joint Managing Director (UK & Europe), WT Partnership

Knowledge Partner:

Making modern public services accessible for all

Location: Accelerate Stage
Theme: Innovation in digital and data

As citizens demand that more services are made conveniently available online, it is vitally important that government departments also think innovatively about the way they can ensure services are accessible in an increasingly digital world.

This session will share best practice for across both the UK government and beyond on how to make public services accessible for all.

Speakers:

Christine Bellamy, Director, GOV.UK, Government Digital Services, United Kingdom

Theo Blackwell, Chief Digital Officer for London at the Greater London Authority, United Kingdom

Ima Okonny, Assistant Deputy Minister and Chief Data Officer, Employment and Social Development Canada

Sandeep Kumar, Executive Vice President and CTO and Head of Portfolio of Invent’s UK Executive Team, Capgemini

Knowledge Partner

10:50-11:20

Refreshment break

11:20-11:50

Fireside chat: Innovation in digital and data

Location: Innovate Stage
Theme: Innovation in digital and data

This session will share the latest developments from government on sharing data and using technology to create more joined-up public services.

Speakers:

The Honorable Clare Martorana, Federal Chief Information Officer, Executive Office of the President, United States of America

Tom Read, Chief Executive Officer, Government Digital Service, United Kingdom

Christina Lang, Chief Executive Officer, DigitalService, Germany

Fireside chat: Innovation in skills

Location: Accelerate Stage
Theme: Innovation in skills

This session will share best practice on how public services are developing the skills of public servants to make sure that they have the capability they need.

Speakers:

Julia Kinniburgh, Director General, Skills, Department of Education, United Kingdom

Mark Adam, Chief People Officer, Ministry of Justice, United Kingdom

11:50-12:05

Changeover

12:05-12:55

AI in society: how governments can tackle mis and disinformation generated by artificial intelligence tools

Location: Innovate Stage
Theme: Innovation in artificial intelligence and machine learning

Artificial intelligence could revolutionise many areas of life, and not just in the delivery of public services.

AI creates the potential for quicker, more responsive services, but there is also the risk of bad actors using AI to create deep fakes and other forms of misinformation to undermine societal cohesion and attempt to subvert democratic processes.

This session will look at how government can tackle this risk to make sure that AI is deployed safety across society, from improving digital literacy to watermarking images generated by AI.

Speakers:

Emran Mian, Director General Digital, Technology and Telecoms. Department for Science, Industry and Technology, United Kingdom

Alex Aiken, Executive Director, Government Communication, United Kingdom

Skills for the future: how government can identify – and develop – the skills that it needs for the future

Location: Accelerate Stage
Theme: Innovation in skills

To deliver digital-enabled public services that citizens expect, government departments need to both understand the skills required, and to develop a plan to deliver them that combines bringing in external skills to the civil service, and developing the skills of those already working for government.

This session will share insight in how this is best done, looking at how departments can get the skills mix right to deliver improved public services.

Speakers:

Thomas Beautyman, Deputy Director, Government Digital Capability, Central Digital and Data Office, Cabinet Office, United Kingdom

Israel Pastor Sainz-Pardo, Director of the Learning Department of the National Institute of Public Administration, Ministry of finance and Civil Service of Spain

Lauren Hunter, Director, Talent Policy and Platforms, Treasury Board of Canada Secretariat, Canada

Karl Andreas Sprenk, Director Digital Skills Coordination Ministry of Economic Affairs and Communications of Estonia

Clare Hickie, Chief Technology Officer, EMEA, Workday

Knowledge Partner:

12:55-13:55 

Lunch break

13:55-14:45

Making hybrid working work for all

Location: Innovate Stage
Theme: Women’s Network

Many government departments have implemented hybrid ways of working, with civil servants working a mix of in home and in the office.

This session, held in partnership with the Global Government Women’s Forum, will look at the best practice that departments are developing to make the most of this new normal, including how to build and maintain hybrid teams, how to ensure that offices have the technology to help everyone work effectively, and how to ensure career progression prospects are equal for everyone, regardless of their place of work.

Speakers:

Carol Bernard, Executive Director, Line Management Capability, Government People Group, Cabinet Office, United Kingdom

Tricia Nelson, Managing Partner, EY UK&I People Advisory Services

Lauren Hunter, Director, Talent Policy and Platforms, Treasury Board of Canada Secretariat, Canada

RPA in the civil service – how departments can use automation to boost government efficiency

Location: Accelerate Stage
Theme: Innovation in artificial intelligence and machine learning

Headlines have been dominated in recent months by the leaps forward taken by artificial intelligence, and its potential applications in government.

However, AI is not the only form of transformation that can help government become more efficient. Indeed, many government departments are already making use of automation technology to help civil servants complete routine tasks, both quickening services for citizens and freeing up officials for other work.

This session will share the stories from departments that have deployed automation – where they are using it, how they developed it, and what the benefits have been.

Speakers:

Brian Epley, Principal Deputy Chief Information Officer, Department of Energy, United States of America

Henriikka Tammes, Senior Specialist, Ministry of Finance, Finland

Dr John Nelstrop, Departmental Records Officer, Head of Knowledge and Information Management, HM Treasury, United Kingdom

Mark Palmer, Europe, Visa Government Solutions

Knowledge Partner

14:45-15:00 

Changeover

15:00-15:50

Crowding in innovation: how to open up policy development to people-powered insight

Location: Innovate Stage
Theme: Innovation in government delivery

Governments need to better join-up policy development with operational delivery to make sure they can meet the growing challenges they face.

However, such collaboration can be difficult to implement in practice. This session will share insight from across the UK government and beyond on how to build collaboration between policy development and operational delivery, including how to identify and develop the enabling infrastructure needed.

Speakers:

Jo Jolly, Deputy Director and Head Projects of Futures, Infrastructure and Projects Authority, United Kingdom

Paul Morisson, Chief Executive, The Planning Inspectorate Department for Levelling Up, Housing and Communities, United Kingdom

Noreen Hecmanczuk, Senior Advisor to the Federal Chief Information Officer, Executive Office of the President, United States of America

Muiris Ó Floinn, Head of Border Ecosystem of Trust and Innovation, Border Strategy, Governance and Innovation, Borders Group, Cabinet Office, United Kingdom

Sanjan Sabherwal, Head, Policy Innovation, Policy Lab, United Kingdom

The tip of the arrow: how cybersecurity can help unlock government transformation

Location: Accelerate Stage
Theme: Innovation in cyber

Cyber security is vital to protecting the delivery of public services from hostile forces. The Government Cyber Security Strategy: 2022 to 2030 sets out how to build a cyber resilient public sector.

This session will share insight from departments on how they are implementing the plan, as well as bringing in international perspectives on how cyber security improvements can also be used to deliver broader improvements to their technology and service delivery.

Speakers:

Gemma Ungoed-Thomas, Director, State Threats and Cyber, National Security Secretariat, Cabinet Office, United Kingdom

Ann Dunkin, Chief Information Officer, Department of Energy, United States of America

Martin Bowyer, Deputy Director for Securing Government Services, Central Digital and Data Office, United Kingdom

15:50-16:05

Changeover

16:05-16:35

Fireside chat: Innovation in government

Location: Innovate Stage

This concluding session of Innovation 2024 will bring together experts to share their key takeaways from the event, and how they hope to use the information they have gathered to help deliver more innovative public services.

Cat Little, Second Permanent Secretary and Head Government Finance Function, HM Treasury, United Kingdom

Sapana Agrawal, Director, Modernisation and Reform, Cabinet Office, United Kingdom

16:35

Innovation 2024 closes